Ordering additional non-subscription licenses means to update your existing licenses as well. Please upload your SmartGit license file and change the number of licenses to the overall required license count.
To add more users to your subscription license, please contact our with the email address used for your subscription and the increased overall license count.
Non-subscription licenses are valid for an unlimited time (perpetual licenses).
Depending on which options you purchase, you can use any new version which we release within 1 year, 2 or 3 years after purchase, including all their bug-fix releases, on the operating systems supported by these versions. To use newer versions or to use SmartGit on newer operating systems you may need to purchase renewal licenses for a reduced price.
If you want to order from a reseller, feel free to contact the reseller of your choice. Most likely ordering online (above) might be cheaper for you.
Resellers should take a look at our reseller conditions.
The subscription license is valid for the purchased period (1 month or 1 year) and automatically extends monthly/yearly until you cancel the subscription or the monthly/yearly payment can’t be processed.
To add more licenses to your subscription, please contact .
Switching the period or adding/removing options means to cancel the current subscription and order a new one with the options you like.
If you’ve ordered a perpetual license, you are entitled to get 90 days, 1, 2 or 3 years email support (depending on what you’ve purchased). With a subscription license, you are entitled to get support for the paid subscription period. We are not offering phone support.
For support requests, please contact us at . Be sure to provide as much details as possible, so we know about what you are writing or how to reproduce the problem. Our support team usually is available on workdays from 9 AM to 5 PM CET/CEST.